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Terms and Conditions

The nitty gritty of doing business with Valour.

Don’t worry, it’s not that scary!

This Website is owned and operated by Valour Apparel Pty Ltd (ABN 55 140 450 308).

Valour reserves the right to amend the Terms and Conditions from time to time in its sole discretion and, by using the Website at any time, you acknowledge that you have read, understood and agree to be bound by the current Terms and Conditions in use.

Your use of this website is governed by, construed and enforced in accordance with the laws of New South Wales, Australia. Disputes arising from your use of this website are exclusively subject to the jurisdiction of the courts of New South Wales, Australia.

Terms and Conditions

Set out below are the terms and conditions of access for the website of Valour Apparel Pty Ltd (ABN 55 140 450 308) and the basis upon which items are sold to you using this website. By accessing, creating an account, requesting exclusive access, placing an order via or using this website, you agree to these terms and conditions and to the terms of Valour Apparel’s Privacy Policy. If you do not wish to agree these terms and conditions, you must not access, create an account, request exclusive access, place an order via or use this website.

Liability

Valour Apparel Pty Ltd does not accept liability for any loss or damages caused by this website, or any website linked to this website. Valour Apparel Pty Ltd reserves the right to refuse or cancel an order at any time giving fair reason (eg. not for personal use, technical error, fraudulent activity etc.). We will make all reasonable effort to contact the purchaser on the details provided with the order and all monies received will be refunded using the original payment method.

Copyright

Unless otherwise indicated, Valour retains the copyright to any concepts, designs, text, formats, graphics and pictures contained on this site. No part of this web site may be reproduced, copied, imitated or distributed in any way without the prior written consent.

Intellectual Property Rights

This Website and all content forming part of the Website are protected by copyright, trade mark and other intellectual property laws in Australia and in other countries.

You may not:

(a) modify or copy the layout or appearance of the website or any computer software or code contained in the website and/or

(b) decompile or disassemble, reverse engineer or otherwise attempt to discover or access any source code related to the website.

Except where permitted under the Australian Copyright Act 1968 (Cth) or other applicable laws, and except for the temporary copy held in your computer's cache and a single copy for your own personal use, any of the website content (including any substantial part of it) must not otherwise be used, stored, copied, reproduced, published, altered, adapted, distributed, printed, displayed, transmitted or commercialised in any form or by any means in whole or part without Valour’s prior written consent.

If you correspond or otherwise communicate with us, you automatically grant to us an irrevocable, perpetual, non-exclusive, royalty-free, world-wide licence to use, copy, display and distribute the content of your correspondence or communication and to prepare derivative works of the content or incorporate the content into other works in order to publish and promote such content. This may include, but is not limited to, publishing case studies and testimonials on our website and developing your ideas and suggestions for improved products or services we provide.

Currency

The nominated currency used for all transactions on www.valoursport.com.au is Australian Dollars (AUD$) and includes a 10% GST (Australian Goods and Service Tax). This is applicable to all orders containing an Australian address.

Price and Payment

Prices listed at valoursport.com.au are in Australian Dollars ($AUD) and include GST. Valour reserves the right alter prices at any time.
Accepted payment methods are Visa and Mastercard. For credit card payments, the name that will appear on your bank statement is ‘Valour Apparel Pty Ltd).

Valour will withhold shipping of goods until all goods have been paid for. A tax invoice will be emailed upon payment for all products ordered at valoursport.com.au. The order and tax invoice can also be viewed via your account profile on the Valour website.

Unless otherwise stated, all prices, delivery fees and other charges quoted are in Australian Dollars and, where applicable, are inclusive of goods and services tax (GST).

Valour reserves the right to change or alter prices of sportswear on the website for any reason and without notice. If you have already placed and paid for an order we will honour the original price.

When placing an order at valoursport.com.au you agree to pay for the sportswear products and stated delivery fee. Accepted payment methods are Visa and Mastercard. When paying by credit card, you authorise Valour Apparel to charge your nominated card at the time you place your order.

You acknowledge that goods will only be shipped once payment has been received. If your payment cannot be processed we will not ship your sportswear products.

We will email you a tax invoice once your payment has been approved.

Ordering sportswear online

You may place an order at valoursport.com.au. In doing so you agree to provide the information necessary for us to process and deliver your order. We cannot be held responsible for any delay, cancellation, or failure to deliver products as a result of you providing inaccurate or incomplete information.

To the extent permitted by law, Valour reserves the right to accept or reject or cancel orders for any reason (or no reason) at any time including, but not limited to, the unavailability of any product, an error in the price or description, an error in the order or the discontinuance of a promotion.

Availability of sportswear

From time to time some sportswear products may be out of stock or unavailable. Valour reserves the right to withdraw sportswear products from sale at any time without notice. Please note that photographs and visuals of Valour’s sportswear products are for illustration purposes only and their appearance may differ in real life.

Shipping and Delivery

Valour Apparel currently deliver orders to Australian addresses only. From time to time, including during peak periods, Valour many not be able to achieve delivery timelines. You acknowledge and agree that Valour is not liable with respect to any loss, damage, cost, expense or injury you or any third party suffers as a result of a change in delivery times or a delay in delivery.

Dispatch of Goods

Orders are normally dispatched within 1-3 business days of Order Confirmation, subject to all ordered items being in stock. If any items cannot be fulfilled from your order we will contact you via email and offer an alternative solution or a refund.

Acceptance of Goods

On receiving the order the customer is responsible for inspecting the goods for fault or damage. Should the items ordered not be of acceptable quality, it is the customer’s responsibility to notify Valour Apparel Pty Ltd, as soon as possible. Please see our Returns & Exchanges Policy for more information.

Order cancellations

Unless provided for under these Terms and Conditions, you cannot cancel or change your order once it has been accepted.

Returns

Please refer to our Returns and Exchange Policy.

Promotions and Discounts

Valour may, from time to time, run promotions. Promotions are governed by their own additional terms and conditions which may vary these Terms and Conditions.

All times and dates specified in promotions are deemed to be the local time in Sydney, Australia unless otherwise stated. 

Competitions Terms and Conditions

Valour may, from time to time, run competitions. Competitions are governed by their own additional terms and conditions which may vary these Terms and Conditions.

WIN a Valour Active Cooler Bag Chair (5 to WIN) Valour Sport Father’s Day GIVEAWAY TERMS & CONDITIONS 1. Information on how to enter and the prizes form part of these Terms and Conditions. By entering this promotion, Entrants (as defined below) agree to abide by these Terms and Conditions of Entry. 2. The Promoter is Valour Sport, ABN 55 140 450 308, 11/242D New Line Road Dural NSW 2158, Australia, 1800 825 687 3. The promotion commences at 4:00pm AEDT on 21/8/2020 and closes at 11:59pm AEDT on 27/08/2020 (“Promotion Period”). 4. Entry is open to any Australian resident aged 18 years or older (“Entrant”). Employees and their immediate families of the Promoter, related companies of the Promoter and agencies associated with the promotion and their related companies are ineligible to enter. 5. To enter the promotion, Entrants must, during the Promotion Period, visit the Valour Sport Instagram profile: @valoursport (https://www.instagram.com/valoursport/), FOLLOW @valoursport, and TELL US in the comments section (on promotional post): ‘Why dad would love the Valour Active Cooler Bag for Father’s Day?'⁠ (“Promotional Question”). The answer to the Promotional Question must be submitted so that it is received within the Promotion Period (“Entry”). 6. Multiple Entries permitted, subject to the following: (a) each Entry must be substantially unique; and (b) each Entry must be submitted separately and in accordance with Entry requirements. 7. Incomplete, indecipherable or inaccurate Entries will be deemed invalid. Entries are deemed to be received at the time of receipt on the comment on the Instagram promotional post. The Promoter is not responsible for any delay in, or failure of, transmission which causes an Entry not to be received within the Promotion Period. 8. The Promoter reserves the right, at any time, to verify the validity of Entries and Entrants (including an Entrant’s identity, age and place of residence) and reserves the right, in its sole discretion, to disqualify any individual who the Promoter has reason to believe has breached any of these Terms and Conditions, tampered with the entry process or engaged in any unlawful or other improper misconduct calculated to jeopardise fair and proper conduct of the promotion. Errors and omissions may be accepted at the Promoter's discretion. Failure by the Promoter to enforce any of its rights at any stage does not constitute a waiver of those rights. The Promoter's legal rights to recover damages or other compensation from such an offender are reserved. 9. If there is a dispute as to the identity of an Entrant, the Promoter reserves the right, in its sole discretion, to determine the identity of the Entrant. 10. The total prize pool is valued at $195 11. There is (1) prize per winner in total. Valid Entries, as determined by the judges, will win 1 x Valour Active Cooler Bag Chair $39.00 (RRP). 12. Prizes are not transferable or exchangeable and cannot be taken as cash. 13. The judging will take place from 10:00am AEDT on 28/8/2020 at 11/242D New Line Road, Dural NSW 2158, Australia. The winners will be contacted via the Valour Sport Instagram account (https://www.instagram.com/valoursport/) by Monday 31st August 2020. The winners will be announced on the Valour Active Instagram account (https://www.instagram.com/valoursport/) by Monday 31st August 2020. Prize must be redeemed by winner by 15/9/2020. 14. This Promotion is a game of skill. Chance plays no part in determining the winners. Each Entry will be individually judged based on literary and creative merit of the answer provided to the Promotional Question. 15. The judges may select additional reserve Entries, which they determine to be the next best, and record them in order, in case of an invalid Entry or ineligible Entrant. 16. The Promoter’s decision is final and binding and no correspondence will be entered into. 17. If any prize (or part of any prize) is unavailable, the Promoter, in its discretion, reserves the right to substitute the prize (or that part of the prize) with a prize to the equal value and/or specification. 18. If for any reason a winner does not take / redeem a prize (or an element of the prize) by the time stipulated by the Promoter, then the prize (or that element of the prize) will be forfeited. 19. Each Entrant warrants that their Entry is an original literary work of the Entrant that does not infringe the rights of any third party. As a condition of entering this promotion, each Entrant licenses and grants the Promoter, its affiliates and sub-licensees a non-exclusive, royalty-free, perpetual, worldwide, irrevocable, and sub-licensable right to use, reproduce, modify, adapt, publish and display their Entry for any purpose, including but not limited to future promotional, marketing or publicity purposes, in any media, without compensation, restriction on use, attribution or liability. 20. If this promotion is interfered with in any way or is not capable of being conducted as reasonably anticipated due to any reason beyond the reasonable control of the Promoter, including but not limited to technical difficulties, unauthorised intervention or fraud, the Promoter reserves the right, in its sole discretion, to the fullest extent permitted by law (a) to disqualify any Entrant; or (b) to modify, suspend, terminate or cancel the promotion, as appropriate. 21. Nothing in these Terms and Conditions limits, excludes or modifies or purports to limit, exclude or modify the statutory consumer guarantees as provided under the Competition and Consumer Act, as well as any other implied warranties under the ASIC Act or similar consumer protection laws in the States and Territories of Australia (“Non-Excludable Guarantees”). Except for any liability that cannot by law be excluded, including the Non-Excludable Guarantees, the Promoter (including its respective officers, employees and agents) excludes all liability (including negligence), for any personal injury; or any loss or damage (including loss of opportunity); whether direct, indirect, special or consequential, arising in any way out of the promotion. 22. Except for any liability that cannot by law be excluded, including the Non-Excludable Guarantees, the Promoter (including its respective officers, employees and agents) is not responsible for and excludes all liability (including negligence), for any personal injury; or any loss or damage (including loss of opportunity); whether direct, indirect, special or consequential, arising in any way out of: (a) any technical difficulties or equipment malfunction (whether or not under the Promoter’s control);(b) any theft, unauthorised access or third party interference; (c) any Entry or prize claim that is late, lost, altered, damaged or misdirected (whether or not after their receipt by the Promoter) due to any reason beyond the reasonable control of the Promoter; (d) any variation in prize value to that stated in these Terms and Conditions; (e) any tax liability incurred by a winner or Entrant; or (f) use of a prize. 23. Entry and continued participation in the promotion is dependent on Entrants following and acting in accordance with the Facebook Statement of Rights and Responsibilities, which can be viewed at www.facebook.com/terms.php. 24. This promotion is in no way sponsored, endorsed or administered by, or associated with, Facebook. Entrants understand that they are providing their information to the Promoter and not to Facebook. The information an Entrant provides will only be used for the purposes outlined in these Terms and Conditions. Any questions, comments or complaints about this promotion must be directed to the Promoter and not to Facebook. Facebook will not be liable for any loss or damage or personal injury which is suffered or sustained by an Entrant, as a result of participating in the promotion (including taking/use of a prize), except for any liability which cannot be excluded by law. 25. In order to conduct this Promotion, the Promoter needs to collect personal information about each Entrant and may for this purpose, disclose such information to third parties, including but not limited to agents, contractors, service providers, gift suppliers and regulatory authorities. Participation in the Promotion is conditional on providing this information. It is a condition of entry that the Entrant agrees to being entered into the Valour Sport database. The Promoter and Valour Sport may, for an indefinite period, unless otherwise advised, use the information for promotional, marketing, publicity, research and profiling purposes, including sending electronic messages or telephoning the Entrant and for such other purposes as set out in the Valour Sport Privacy Policy: https://www.valoursport.com.au/pages/customer-service-privacy-policy Entrants should direct any request to access, update or correct information to the Promoter. All personal details of Entrants will be stored at the office of the Promoter. Upon the Entrant’s request; all information provided will be removed from our active database. To request details to be removed, please write to Valour Sport, 11/242D New Line Road, Dural NSW 2158, Australia. Information will be removed as soon as reasonably possible in accordance with our Privacy Policy and applicable laws. 26. All entries remain the property of the Promoter. 27. The collection, use and disclosure of personal information in connection with the promotion is governed by the Privacy Act 1988 (Cth). By entering the promotion, Entrants agree and consent to the Promoter: a. using and disclosing the Entrant’s personal information for the purposes of conducting the promotion, redeeming the prizes and any other matter connected to or incidental to the promotion; b. using the Entrant’s personal information for the purposes of carrying out marketing, planning, product development and promotional campaigns, in any media including email and SMS, unless an Entrant otherwise withdraws their consent to the use of their information in this manner; and c. using the Entrant’s name, likeness, image and/or voice in the event they are a winner (including photograph, film and/or recording of the same) in any media for an unlimited period without remuneration for the purpose of promoting the promotion (including any outcome),and for any other purpose at the Promoter’s sole discretion.