Terms and Conditions

The nitty gritty of doing business with Valour.

Don’t worry, it’s not that scary!

This Website is owned and operated by Valour Apparel Pty Ltd (ABN 55 140 450 308).

Valour reserves the right to amend the Terms and Conditions from time to time in its sole discretion and, by using the Website at any time, you acknowledge that you have read, understood and agree to be bound by the current Terms and Conditions in use.

Your use of this website is governed by, construed and enforced in accordance with the laws of New South Wales, Australia. Disputes arising from your use of this website are exclusively subject to the jurisdiction of the courts of New South Wales, Australia.

Terms and Conditions

Set out below are the terms and conditions of access for the website of Valour Apparel Pty Ltd (ABN 55 140 450 308) and the basis upon which items are sold to you using this website. By accessing, creating an account, requesting exclusive access, placing an order via or using this website, you agree to these terms and conditions and to the terms of Valour Apparel’s Privacy Policy. If you do not wish to agree these terms and conditions, you must not access, create an account, request exclusive access, place an order via or use this website.


Valour Apparel Pty Ltd does not accept liability for any loss or damages caused by this website, or any website linked to this website. Valour Apparel Pty Ltd reserves the right to refuse or cancel an order at any time giving fair reason (eg. not for personal use, technical error, fraudulent activity etc.). We will make all reasonable effort to contact the purchaser on the details provided with the order and all monies received will be refunded using the original payment method.


Unless otherwise indicated, Valour retains the copyright to any concepts, designs, text, formats, graphics and pictures contained on this site. No part of this web site may be reproduced, copied, imitated or distributed in any way without the prior written consent.

Intellectual Property Rights

This Website and all content forming part of the Website are protected by copyright, trade mark and other intellectual property laws in Australia and in other countries.

You may not:
(a) modify or copy the layout or appearance of the website or any computer software or code contained in the website and/or
(b) decompile or disassemble, reverse engineer or otherwise attempt to discover or access any source code related to the website.

Except where permitted under the Australian Copyright Act 1968 (Cth) or other applicable laws, and except for the temporary copy held in your computer's cache and a single copy for your own personal use, any of the website content (including any substantial part of it) must not otherwise be used, stored, copied, reproduced, published, altered, adapted, distributed, printed, displayed, transmitted or commercialised in any form or by any means in whole or part without Valour’s prior written consent.

If you correspond or otherwise communicate with us, you automatically grant to us an irrevocable, perpetual, non-exclusive, royalty-free, world-wide licence to use, copy, display and distribute the content of your correspondence or communication and to prepare derivative works of the content or incorporate the content into other works in order to publish and promote such content. This may include, but is not limited to, publishing case studies and testimonials on our website and developing your ideas and suggestions for improved products or services we provide.


The nominated currency used for all transactions on www.valoursport.com.au is Australian Dollars (AUD$) and includes a 10% GST (Australian Goods and Service Tax). This is applicable to all orders containing an Australian address.

Price and Payment

Prices listed at valoursport.com.au are in Australian Dollars ($AUD) and include GST. Valour reserves the right alter prices at any time.

Accepted payment methods are Visa and Mastercard. For credit card payments, the name that will appear on your bank statement is ‘Valour Apparel Pty Ltd).

Valour will withhold shipping of goods until all goods have been paid for. A tax invoice will be emailed upon payment for all products ordered at valoursport.com.au. The order and tax invoice can also be viewed via your account profile on the Valour website.

Unless otherwise stated, all prices, delivery fees and other charges quoted are in Australian Dollars and, where applicable, are inclusive of goods and services tax ("GST").

Valour reserves the right to change or alter prices of sportswear on the website for any reason and without notice. If you have already placed and paid for an order we will honour the original price.

By making a purchase on our website, customers acknowledge and accept our policy regarding refunds and price adjustments. Our refund policy does not apply to price adjustments for items purchased at full price prior to a sale event or promotion. Refunds will not be issued retrospectively if an item purchased at full price goes on sale after the purchase has been made. We reserve the right to determine the eligibility of requests for refunds on a case-by-case basis. Refunds will only be issued for items that are returned in their original condition and packaging within the specified return period. Please see our promotional terms and conditions.

When placing an order at valoursport.com.au you agree to pay for the sportswear products and stated Shipping and Handling fee. Accepted payment methods are Visa and Mastercard. When paying by credit card, you authorise Valour Apparel to charge your nominated card at the time you place your order.

You acknowledge that goods will only be shipped once payment has been received. If your payment cannot be processed we will not ship your sportswear products. We will email you a tax invoice once your payment has been approved.

The Shipping and Handling fee is charged for picking and packing your order. This includes packing material used and the staff and administration involved in processing your order. This fee is not refundable in the event your garment is collected from our warehouse.

Ordering sportswear online

You may place an order at valoursport.com.au. In doing so you agree to provide the information necessary for us to process and deliver your order. We cannot be held responsible for any delay, cancellation, or failure to deliver products as a result of you providing inaccurate or incomplete information.

Once you select a product that you wish to Order, irrespective of any previous price you have seen or heard, you will be shown or told the price you must pay including Goods and Services Tax (“GST”) and any other charges on the Site, including any charges you are liable to have the products delivered to the address provided by you (“Delivery Fees”). Unless otherwise stated all charges are in Australian dollars.

You must pay for the Order in full at the time of ordering by one of the payment methods we accept on the Site. You must be fully entitled to use the payment method used for purchases. The payment method must have sufficient funds, credit or other payment facilities to cover the purchase. We are not responsible for the decisions of payment providers to allow you to use their service, or provide any warranties or assurances about them. If a particular service is not available to you, you should use another valid payment method. You may elect to store your payment methods to your Account for future purchases.

By making an Order, you expressly authorise us, before accepting your Order, to perform credit and security checks and, where we feel necessary, to transmit or to obtain information (including any updated information) about you to or from third parties from time to time, including but not limited to your credit card number, to validate your credit card, to obtain an initial credit card authorisation, to conduct loss minimisation and anti-fraud measures and to authorise individual purchase transactions.

If you discover that you have made a mistake with your Order after you have submitted it to the Site, please contact us immediately on online@valoursport.com.au. Please note we cannot guarantee that we will be able to update your Order in accordance with your instructions and that fees may be applicable to process a change.

When you place an Order, you will receive an Order confirmation by email. This email will only be an acknowledgement that we have received your Order and does not constitute acceptance of your Order. We are not obliged to supply the product to you until we have accepted your Order. A contract between us for the purchase of the goods will not be formed until you receive a shipment confirmation email from us. We may in our discretion refuse to accept an Order from you for any reason, including but not limited to:

(a) unavailability of stock (in which case we may ask you to re-submit your Order or offer you an alternative product or size);
(b) we suspect that you might on-sell our products to other consumers;
(c) if we suspect your Order is fraudulent, or suspect credit card or payment-related fraud;
(d) if there has been an error in the imagery, price or product description on the Site; or
(e) if there has been an error by way of the wrongful inclusion of an item in a particular sale or promotion.  

To the extent permitted by law, Valour reserves the right to accept or reject or cancel orders for any reason (or no reason) .

Availability of sportswear

From time to time some sportswear products may be out of stock or unavailable. Valour reserves the right to withdraw sportswear products from sale at any time without notice. Please note that photographs and visuals of Valour’s sportswear products are for illustration purposes only and their aappearance may differ in real life.

Shipping and Delivery

From time to time, including during peak periods, Valour many not be able to achieve delivery timelines. You acknowledge and agree that Valour is not liable with respect to any loss, damage, cost, expense or injury you or any third party suffers as a result of a change in delivery times or a delay in delivery. The Shipping and Handling fee ("Delivery Fee") is charged for picking and packing your order . This includes packing material used and the staff and administration involved in processing your order. This fee is not refundable in the event your garment is collected from our warehouse.

We will aim to leave the Order at the address advised by you at the time of purchase. You must ensure that you are able to take Delivery of the product without undue delay and at any time reasonably specified by us. Our delivery partners may contact you via SMS prior to delivery to provide you with different delivery options, including giving ‘authority to leave’ the item at the address, or have delivery re-routed to a collection point. Alternatively, the courier may leave a card requesting your instructions on either re-delivery or collection from the carrier or a collection point.

Dispatch of Goods

Orders are normally dispatched within 5-7 business days of Order Confirmation, subject to all ordered items being in stock. If any items cannot be fulfilled from your order we will contact you via email and offer an alternative solution or a refund.

Acceptance of Goods

On receiving the order the customer is responsible for inspecting the goods for fault or damage. Should the items ordered not be of acceptable quality, it is the customer’s responsibility to notify Valour Apparel Pty Ltd, as soon as possible. Please see our Returns & Exchanges Policy for more information.

Order cancellations

Unless provided for under these Terms and Conditions, you cannot cancel or change your order once it has been accepted.


Please refer to our Returns and Exchange Policy.

Promotions and Discounts

Valour may, from time to time, run promotions. Promotions are governed by their own additional terms and conditions which may vary these Terms and Conditions.

All times and dates specified in promotions are deemed to be the local time in Sydney, Australia unless otherwise stated. Promotions may be specific to certian partners or collections. Valour reserves the right to cancel a promotion at any time.

Current Promotions

Sales are updated regulary and can be found in the Sales Shop.

WELCOME10[UNIQUE CODE] - $10 off your order over $80 on Valour Active. Cannot be used in conjunction with other discounts. Must be used within 30 days.
NETTY20[UNIQUE CODE] - Corporate Partner discount. 20% off your order over $100 on Valour Active. Cannot be used in conjunction with other discounts. Must be used within 30 days.
VIP20[UNIQUE CODE] - Corporate Partner discount. 20% off your order over $100 on Valour Active. Cannot be used in conjunction with other discounts. Must be used within 30 days.