SALES, DISCOUNT CODES AND PROMOTION TERMS AND CONDITIONS

You may use vouchers/promo codes or gift cards as payment for certain products on the Site. Promo codes are available onsite and are provided via marketing or our clubs and partners. Only one voucher or promo code can be used per order. Multiple gift cards can be used per order. We may email vouchers and electronic gift cards to you or to your selected recipient. We accept no liability for errors in the email address provided to us. You are responsible for the use and safety of your vouchers and gift cards - you should treat them like cash. We assume no liability for the loss, theft or to the extent permitted by law illegibility of vouchers or gift cards, including if gift cards are used without your permission, if your email is hacked or subject to unauthorised use. We monitor the issuance and redemption of vouchers or gift cards. In the event of fraud, misuse, an attempt at deception (including self-referral) or in the event of the suspicion of other illegal activities in connection with the issuance or redemption of vouchers or gift cards, we may close or block access to your account and/or require a different means of payment. We may block gift cards if notified by law enforcement that gift cards have been fraudulently obtained.

By making a purchase on our website, customers acknowledge and accept our policy regarding refunds and price adjustments. Our refund policy does not apply to price adjustments for items purchased at full price prior to a sale event or promotion. Refunds will not be issued retrospectively if an item purchased at full price goes on sale after the purchase has been made. We reserve the right to determine the eligibility of requests for refunds on a case-by-case basis. Refunds will only be issued for items that are returned in their original condition and packaging within the specified return period.

Partner-Run Promotion Terms

We may run promotions through our platform at the request of our partners. We execute these promotions per their instructions. For any concerns regarding content, terms, or issues arising from these promotions, kindly contact the partner directly. We value your privacy and handle all data in accordance with our privacy policy.

Conditions for the redemption of vouchers/promo codes

From time to time we may release vouchers/promo codes that may be used on the Site. Vouchers/promo codes are valid only for the specified period stated on them and can only be redeemed in accordance with any special terms stated on them - such as a minimum spend requirements, validity periods and brand, product or sale exclusions. Only one voucher/promo code can be used per order, and some vouchers/promo codes may only be used once per voucher/promo code. Vouchers/promo codes cannot be used in addition to another voucher/promo code. Certain products may be excluded from voucher/promo code promotions.

Vouchers/promo codes cannot be redeemed for cash or to buy gift cards. If you place an order for a product less than the value of a voucher/promo code, no refund or residual credit will be returned to you. If the credit of a voucher/promo code is insufficient for the order you wish to make, you may make up the difference through payment by other means (but not by using another voucher or attempting to rely on any other offer).

We will apply vouchers/promo codes on a pro-rata basis to voucher-eligible items in order to determine the final price you pay for those items.

Where you return an item purchased with a voucher/promo code, we will only refund the final price you paid for that item.

Sale items are non-refundable and not exchangeable, unless the product is faulty or otherwise meets the requirements as outlined by the Australian Competition & Consumer Commission (ACCC) for us to do so. Please see our returns and exchange policy.

CURRENT PROMOTIONS AND CODES

Sales are regulary updated and can be seen in the Sale Shop.

WELCOME10[UNIQUE CODE] - $10 off your order over $80 on Valour Active. Cannot be used in conjunction with other discounts. Must be used within 30 days.
NETTY20[UNIQUE CODE] - Corporate Partner discount. 20% off your order over $100 on Valour Active. Cannot be used in conjunction with other discounts. Must be used within 30 days.
VIP20[UNIQUE CODE] - Corporate Partner discount. 20% off your order over $100 on Valour Active. Cannot be used in conjunction with other discounts. Must be used within 30 days.
GIANTS5P[UNIQUE CODE] - Corporate Partner event discount. 5% off your next order of Valour Active or GIANTS gear. Cannot be used in conjunction with other discounts. Must be used within 90 days.
SIGNUP5OFF
- Event signup discount. 5% off your next order of Valour Active or selected merchants. Cannot be used in conjunction with shipping discounts. Must be used within 90 days.
STCREWPROMO20 - 20% Valour Active Compression range when you order a Netball NSW Senior State Titles Association Crew. Valid till midnight 15 May 2024