You may apply promotional codes, vouchers, or gift cards as payment for eligible items on our website. These may be issued via our Apex Rewards Program, through marketing campaigns, or shared by our partner clubs.
By shopping with Valour, you agree to our Refunds and Returns Policy, which includes the following:
Promotional codes and vouchers are valid only within the specified terms, such as time frames, minimum spend thresholds, and product exclusions.
Our system will automatically apply the most beneficial eligible offer.
Promotions are not always stackable and cannot be combined unless explicitly stated.
Promo codes are non-refundable, non-redeemable for cash, and cannot be used to purchase gift cards.
If the order total is less than the voucher value, the remaining balance is forfeited.
If the voucher doesn't cover the full order amount, an alternate payment method (excluding another promo code) must be used.
Discounts are applied on a pro-rata basis across eligible items.
Sale and Last Chance items are excluded from promo code use and are non-refundable and non-exchangeable, unless faulty in accordance with ACCC guidelines.
Multiple gift cards may be combined in a single order.
Gift cards and vouchers are emailed to the address provided — please double-check accuracy as Valour accepts no responsibility for delivery errors due to incorrect email addresses.
Treat gift cards like cash — they cannot be replaced if lost, stolen, or used without authorisation (including email/account breaches).
Gift cards flagged by law enforcement as fraudulently obtained may be blocked.
Gift cards generally expire three years from the date of issue, in line with Australian Consumer Law. Expired gift cards will not be renewed or honoured.
Valour actively monitors all voucher, promo code, and gift card usage.
Misuse, fraud, or suspicious activity may result in:
Valour reserves the right to take action without notice to maintain program integrity.
The Valour Sport Rewards Program (Apex Rewards Program) is our way of thanking our loyal customers. Participation in the Program is subject to the following terms and conditions:
Customers must create a registered account on the Valour Sport website to earn and redeem Valour Apex points.
Only one account per customer is permitted. Duplicate accounts may result in forfeiture of points or rewards.
1. EARNING POINTS
Members earn 1 Apex point for every $1 AUD spent on eligible products via the Valour Sport website or at official Valour Sport event stores.
Points are only awarded for products marked as eligible. Items such as custom teamwear, event merchandise, and other excluded categories may not accrue points. These products will not display the “Points earned on this item” message on the product page.
Points will be applied once the order has been fulfilled (dispatched), not at the time of purchase.
Points may be adjusted or revoked if an order is returned, refunded, or deemed to breach program terms (e.g., misuse or fraudulent activity).
2. REDEEMING POINTS
Points can be redeemed online and in person at Valour Sport events for eligible products only.
Every 100 points = $5 off the total order value, except in the case of promotional events offering additional points with spend.
Minimum redemption thresholds may apply and are subject to change.
Products excluded from earning points may also be excluded from redemption.
Redemption is applied via digital coupons which must be manually generated from your account.
3. COUPON EXPIRY & POINT VALIDITY
Apex Points do not expire. However, once converted into a coupon, the discount code will expire 6 months from creation. Expired coupons cannot be reinstated.
4. VIP TIER STATUS
Members are automatically placed in a tier based on annual spend:
Tier status resets annually on 31 March each year.
5. REFERRAL PROGRAM
Members may refer friends using their unique referral link.
A successful referral occurs when the referred customer:
Upon confirmation, $20 worth of points (400 points) will be credited to the referring member’s account.
Self-referrals or abuse of the system will result in revoked points and may result in account suspension.
6. MISUSE OF APEX REWARDS
Valour reserves the right to monitor member activity within the Apex Rewards Program. Any misuse — including but not limited to creating multiple accounts, attempting to manipulate referral rewards, or redeeming rewards fraudulently — is strictly prohibited.
If a member is found to be abusing the program, Valour may take immediate action, including but not limited to:
- Suspending or terminating the member’s participation in the program
- Forfeiting any accumulated points or rewards
- Cancelling any benefits or redemptions made through misuse
Valour may exercise these rights at its sole discretion, with or without notice, and reserves the right to take further action where required to protect the integrity of the program.
For questions about your Valour Apex points or rewards account, please contact our customer service team on Online@valoursport.com.au
We occasionally run promotions on behalf of our partners. While we execute these per our partners specifications, all inquiries or concerns related to such promotions should be directed to the specific partner. Valour upholds your privacy per our Privacy Policy, ensuring secure data handling.
Sales are regulary updated and can be seen in the Sale Shop.
VALOURSTPROMO[UNIQUE CODE] - $20 off your order over $100 on Valour Active. Cannot be used in conjunction with other discounts. Must be used within 90 days.
