The uniform shop has move and is currently under the auditorium.
ROUSE HILL ANGLICAN COLLEGE FAQ'S
WHERE IS THE UNIFORM SHOP LOCATED?
WHEN IS THE UNIFORM SHOP OPEN?
The Uniform shop hours are:
Monday 8am - 12pm
Tuesday 8am - 12pm
Wednesday 8am - 12pm
Thursday 12.30pm - 5.30pm
Friday Closed
See school newsletter for holiday/extended trading hours.
HOW CAN I CONTACT THE UNIFORM SHOP?
Our email address is collegeshop@valourschools.com.au
You can call us on 02 8814 3518
HOW DO I SHOP UNIFORM ONLINE?
Please read Online Shopping Guide for Parents / Carers.
HOW WILL I RECEIVE MY ORDER?
You are able to collect your order during Uniform Shop hours Monday - Thursday.
You can also choose to have the uniform items sent to your home address we offer a $15 flat rate shipping for orders under $149. Orders over $149 receive free shipping.
HOW CAN I PROCESS AN EXCHANGE
Valour Schools does not refund due to change of mind however we can exchange items which have not been used and have all tags left on should the garment not be suitable or ill fitting. Items that have been custom made eg: made to order with logos are classified as custom made cannot be cancelled once ordered due to the custom and made to order process involved. Any item that is deemed to be faulty will be refunded inline with Australian Consumer Law.
If something isn’t quite right with your order and your goods are in their original packaging and with the tags attached, Valour Schools is happy to exchange your item/s.
Please complete an Exchange Form and email it to collegeshop@valourschools.com.au.
Please take your completed Exchange Form and the goods to the school uniform shop. Clearly mark that the package is for uniform exchange. All exchanges must include an exchange form containing your order number.
HOW CAN I TRACK THE STATUS OF MY ORDER?
Orders to Australian addresses are sent using Shippit and a tracking number will be provided to you via email.
CAN I CHANGE MY DELIVERY ADDRESS ONCE AN ORDER HAS BEEN PLACED?
There is a very small window to change your address if your order has not been shipped. We cannot change your shipping address once your order has already left our warehouse or it has already been packed and processed by our picking department. Please contact us as soon as possible if you would like to change your shipping address. Please note: Valour will not liable for incorrect shipping details entered.
HOW CAN I CANCEL MY ORDER?
We can only cancel your order if it has not been shipped. Please contact us as soon as possible on 02 8814 3518 or email collegeshop@valourschools.com.au
WHAT PAYMENT METHODS DO YOU ACCEPT?
We currently accept the following payment methods: Visa | Mastercard | PayPal | AfterPay